Privacy Policy

Privacy Policy

Introduction

Welcome to https://ceiling-water-damage-repair-pomona-ca.ecojohns.com (hereafter referred to as “Ceiling Water Damage Repair Pomona CA,” “we,” or “our”). We prioritize and are committed to safeguarding your privacy by protecting the personal data we collect from you when you interact with our website, applications, services, and products. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of your personal information in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Important Note: This policy does not extend to third-party platforms, applications, products, or services that you access via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Policy governs your interactions with us when:

  • You use our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Statement.
  • You receive communications from us, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal information (hereafter “Personal Data”) about our users, which includes:

  • Account Information: Details related to your registration and account creation, such as user names, email addresses, and passwords.
  • Payment Information: Transaction details, payment method information, and billing address for processing payments.
  • Financial Information: Bank account numbers or other financial data used for billing or refunds.
  • Purchase Information: Your order history, product preferences, and purchase records.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile device when you use our apps.
  • Location Data: Information about your physical location when you interact with our services that require geotagging or location-based services.
  • Feedback: Comments, reviews, ratings, and responses to customer support inquiries.
  • Social Media Information: Publicly available data from social media platforms when you choose to connect your accounts for seamless login.
  • Product Information: Details about products you view, search for, or purchase on our sites, including product preferences and customization options.

We collect this data through various methods, including:

  • User input forms and registration processes.
  • Automated technologies like cookies, web beacons, and similar tracking tools.
  • Third parties who provide us with Personal Data in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary Cookies: Ensure basic functionalities of our website, such as enabling secure login.
  • Preference Cookies: Remember your preferences, language settings, and ad choices.
  • Analytics Cookies: Track user behavior to improve our services and content, provide personalized ads, and measure the effectiveness of campaigns.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes collected or as required by law. Once the purpose is fulfilled, we delete or anonymize the data to ensure it no longer identifies individuals.

Security Measures

We have implemented robust organizational and technical safeguards to protect your Personal Data:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Third-Party Processing: We engage secure third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. If you are a parent or guardian concerned about our data collection practices, please contact us using the details provided in the ‘Contact Information’ section below.

Your Rights

Depending on your location, you may have certain rights regarding your Personal Data, including:

  • Access and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction on how we use your data.
  • Portability of your data to another service provider.
  • Objection to processing activities.
  • Non-discrimination in our services.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

  • Via email at: [email protected]
  • By post at: Ceiling Water Damage Repair Pomona CA, Privacy Team, [Address]

We value your trust in sharing your personal information with us. This Privacy Policy was last updated on [Date].